The CRM module handles subscriber lifecycle management, offering a single pane of glass dashboard for telecommunications operators to rapidly onboard, modify, and terminate network accounts.
Maintains the state machine for subscriber profiles, bridging physical SIM entities with logical account balances and applicable dynamic tariffs. Handles transitions between active, suspended, and terminated states in real-time through the core API gateway.
Provides CSRs (Customer Service Representatives) with consolidated operational visibility. Combines real-time active data usage tracking, historical payment records, and PDF invoice retrieval into one unified web interface.